FAQ

FAQ2026-11-07T11:58:14+01:00

Frequently Asked Questions

Who does Verbandplus work for?2026-11-07T11:49:10+01:00

Exclusively for associations, clubs and non-profit organizations – from small volunteer-run clubs (no sports clubs) to internationally active associations. Our focus is on trade and industry associations.

How long has Verbandplus been around?2026-11-07T11:48:47+01:00

For more than 20 years, we have been supporting associations with consulting, support and services.

What is a virtual branch office?2026-11-07T11:48:32+01:00

We take over the tasks of an association’s branch office: assisting the board or secretary general, finances and statutory matters, association communication and event management. This gives even purely volunteer-run associations a permanent point of contact – often at a lower cost than running their own office.

Do you also support internationally active associations?2026-11-07T11:47:58+01:00

Yes. We organize branch offices for internationally active associations, taking different mentalities and cultural standards into account.

What does your association consulting cover?2026-11-07T11:47:37+01:00

Together with you, we develop sustainable concepts and support their implementation – for example future workshops and repositioning, membership fee regulations, member services and organizational development.

How much does a consulting project cost?2026-11-07T11:47:22+01:00

We carefully calculate the costs in advance and specify them in your personalized quote. Two-thirds of our consulting projects fall within a budget of 5,000 to 15,000 euros.

Can we outsource our entire membership management?2026-11-07T11:46:35+01:00

Yes. We take care of database and hosting, master data maintenance, membership applications, printing and mailing, collection of membership fees by SEPA direct debit including dunning, and a call center service on request. Software and update problems become a thing of the past.

What is the Verbandplus marketing portal?2026-11-07T11:46:20+01:00

Through the portal, your members have round-the-clock access to marketing materials in your association’s corporate design – such as promotional items, templates and presentations.

Do you also handle storage and shipping?2026-11-07T11:46:04+01:00

Yes. We manage your inventory and make sure your goods are stored and shipped safely, including returns processing. You also benefit from our special rates with DHL, UPS and DPD.

How do I get in touch?2026-11-07T11:45:36+01:00

Schedule a phone appointment or email us at office@verbandplus.de. Our office hours are Monday to Friday, 8 a.m. to 5 p.m. (CET/CEST).

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